Good practice

You should start with an audit of the prevalent needs and issues in your community before setting up a drop-in clinic for young people. An audit will help you identify the type of service that you should offer and the funds that you will need.

The Scottish Public Health Observatory website (external link) is a great source of information about health issues affecting young people in the community.

Here are some other things for you to consider:

  • Opening times: Late afternoons and early evenings are generally popular with young people as they are able to attend after school or work.
  • Staff and communication: Staff must feel comfortable working with a younger audience. They will need excellent communication skills to engage effectively with young people.
  • Environment: Colourful and warm surroundings make for a more pleasant experience: consider some posters or cheap art prints for the walls. Think about introducing magazines that reflect a younger audience. Music can also make the time go faster when young people are waiting to see a professional. It may also mean that they feel more at ease when they eventually speak to a health worker.
  • Location: Think about where the most suitable location is for a drop-in clinic. A good clinic should be easy to reach via public transport. It should also have a discreet entrance.

All of the agencies below have experience running successful health services for young people.

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